We have answers for your frequently asked questions

Gordon Air Conditioning in Crestview can answer all your HVAC-related questions. Before you get on the phone, check to see if we already responded to your question online. If you don’t see your question in this list or want more information on a subject, give us a call at 850-250-0335. Our techs can provide the information you’re looking for in no time.
Like any product you want to keep in good shape, HVAC equipment requires proper care in order to provide the maximum benefits. Trained professionals can service your heating and cooling products to make sure they're working at their greatest potential and help prevent more costly repairs in the middle of the hottest or coldest months of the year.
Contact Gordon Air Conditioning at 850-250-0335 to get a comprehensive quote on replacement equipment.
Two-stage heating allows the furnace to heat at two levels of output: high for cold winter days and low for mild ones. Approximately 80 percent of the time, your homes heating requirements can be met when the furnace is left on the low setting, allowing your two-stage unit to operate for longer periods of time. Two-stage units also give more even heat distribution, fewer temperature swings, quiet operation, increased air filtration and energy efficiency.
Gordon Air Conditioning has a selection of brands and models that are more efficient than ever and make it easier to find the correct solution for your home. There are innovative systems that make heating or cooling your home more automatic, functioning similar to cruise control to make minor adjustments to help meet your comfort demands with energy efficiency. Give us a call at 850-250-0335 to learn more about the technology we carry.

Modern furnaces are created with a number of innovative features older furnaces don't have. Todays heating systems offer more even heating and are better at controlling airflow. Although the air coming out of your vents may seem cooler than your old furnace, the airflow is much better and more efficient.

Another benefit of modern furnaces is their ability to work with other HVAC products as part of a high-efficiency whole home comfort system. When combined with a high-efficiency air conditioner, furnace blowers can more easily accommodate add-on cooling. Other innovations, such as Precise Comfort technology and variable speed motors, will help your furnace operate more efficiently and quieter than ever.

The Department of Energy recently increased the minimum efficiency levels for air conditions, and the standards vary by region. Contact Gordon Air Conditioning at 850-250-0335 to learn the requirements for the Crestview area.

Gordon Air Conditioning carries a number of HVAC products with high-efficiency ratings, which can help lower the amount of energy they require to operate. Aside from choosing products that have received Energy Star® certification or achieved high SEER ratings for air conditioners or AFUE ratings for furnaces, you can consider the following:

  • Making certain that your system receives regular maintenance by a trained expert can keep your system operating at its top performance.
  • Zoning systems enable you to heat or cool only certain areas of your home, so you wont have to pay to heat or cool spaces that you aren't using.
  • Having a programmable thermostat allows you to set the temperature in your home around your schedule. They can be programmed to give you the comfort you want when you're home and increase or decrease the temperature while you're not around, helping you save on heating and cooling costs.
Gordon Air Conditioning is well-known in the Crestview area and you can depend on them to provide quality home comfort products. We offer a variety of innovative and high-quality products. We are dedicated to offering customers high-quality service and will make sure you find the appropriate solution for your home.

Improving your homes indoor air quality starts with four basic strategies:

  • Poor indoor air quality leaves your home full of air pollutants floating around. So, to enhance IAQ, the first step is to get rid of as many pollutants as possible. You can easily do this by cleaning and vacuuming at least once a week, frequently washing linens and storing cleaning products safely.
  • Proper insulation is ideal for keeping your home warm in the winter and cool in the summer, but it also makes it difficult for airborne pollutants to escape. We have products that help swap stale air for fresh, filtered outside air.
  • Good ventilation and routine cleaning are a start, but air filters, germicidal lights and purification systems take your IAQ to the next level by capturing microscopic particles, killing germs and getting rid of particles while destroying chemical vapors.
  • Programmable thermostats will help control the humidity levels and temperature to help avoid particles and germs from building up while also keeping your home comfortable.
We recommend that you meet with one of the technicians at Gordon Air Conditioning and have them evaluate your home and current indoor comfort system. We can help you choose which equipment will be best suited to meet your needs.
Lots of homeowners believe that air conditioners make the air in your home cooler, but it actually removes the heat from your home, moving the hot air outside. That hot air goes across a cold indoor coil where refrigerant in the lines sends the heat to the coil in your outdoor unit, releasing the hot air outside. This procedure continues until the indoor temperature reaches the temp that was set on your thermostat.
Due to the amount of energy used by heating and cooling systems, the Department of Energy (DOE) hiked up the minimum efficiency levels for air conditioners, heat pumps and packaged units manufactured after January 1, 2015. These levels are determined by region and carry varying requirements based on your location. Gordon Air Conditioning can answer any questions you may have regarding these minimum requirements and let you know what choices are available when you're looking for a replacement system.
These numbers can be found on a nameplate or sticker that is near your systems service panel. The sticker should be white with black letters and have both of these numbers located at the top of the sticker. M/N stands for model number while S/N is your serial number.
There are a handful of ways to determine what size system is the best fit for your home, but the most reliable way to determine the right size system is by having your local Gordon Air Conditioning technician come out and perform a load calculation. This calculation considers your homes: square footage, insulation value, amount of insulation, and a handful of other factors.
The short answer is Yes. Dirt and other debris can hinder your systems ability to work efficiently. For heat pumps, it is common to have frost or ice on them during the winter, but they also include defrost controls to ensure they work efficiently in those types of conditions.
Two-stage cooling means that your cooling unit has two levels of operation. When summer is its warmest, the high setting kicks in, and when its cooler or more mild, it operates on the low setting. Typically, the lower setting will take care of your cooling needs, but even when the high setting is in use, you may not realize it because it can maintain such even temperatures for your comfort. This may also mean a quieter cooling system, greater efficiency and better humidity control.
Your system could be freezing up for a variety of reasons, but the most common are dirty filters, low refrigerant, a dirty evaporator coil and/or a faulty blower motor. Changing a filter is something homeowners take care of; however, you'll need to call the professionals at Gordon Air Conditioning at 850-250-0335 for other problems or if you have other questions or concerns.
Identifying the best thermostat for your cooling system comes with a lot of considerations. Thats why its nice to have such a wide variety of choices from Gordon Air Conditioning. Whether you're in the market for for a programmable or non-programmable thermostat or want to join the smart home trend, there are various thermostats that you have to choose from. Some thermostats will depend on what type of heating and cooling system you have, but the experts at Gordon Air Conditioning will be able to help determine what options meet your needs and your budget.
Heat pumps can be a little confusing due to their name, but they actually meet both your heating and cooling needs year-round. When its hot outside it works like an air conditioner in that it removes heat from your home, but when it cools off, the process gets reversed and it collects heat from outside and brings it inside. Heat pumps are also very efficient, and may produce up to two or three times more heat than the energy it uses.
Of course we suggest you also replace your indoor system, but this is why:
  • All outdoor cooling systems have a matching indoor unit that they are created to work with to ensure efficient performance. When they aren't paired with the other unit as a whole system, efficiency may suffer.
  • As with a lot of products, advancements have brought about newer, more efficient ways of doing things. Heating and cooling systems are no different. These advances most importantly include better heating and cooling efficiency, but also consist of improved air handling, filtering and noise pollution reduction to name a few.
  • Heating and cooling systems that are more than 10-15 years old normally need to be replaced. Not only do they have outdated technology, but they are also less efficient than more recent models. Adding a new indoor unit at the same time means you'll have a matched system to provide you with improved comfort and efficiency for years to come.
The communication module on your home energy system might send the system's performance records for each module to a website. You may visit this website to learn more about the system's status, energy production and environmental benefits. The site also shows carbon offsets as it happens.
In most regions, rain will clean the solar modules off automatically. If you live in a dusty or industrial area, periodically spraying the modules with water can help improve performance. However, detergents and high-pressure hoses should never be used to wash solar modules.
The best thermostat for you depends on your heating and cooling equipment. Gordon Air Conditioning has programmable and nonprogrammable thermostats that can help increase the efficiency of your HVAC systems. Check out our available products or contact us at 850-250-0335 to learn more.

Heating and cooling can make up a large part of your utility bill. The innovative and high-efficiency heating and air conditioning products available from Gordon Air Conditioning can help reduce these costs. If you're searching for a new heating or cooling system, look for products with high SEER ratings for air conditioners and AFUE ratings for furnaces. SEER and AFUE are a measure of system efficiency, and the higher the number, the more efficient the product. Besides purchasing a new home comfort system, don't forget about these additional factors:

  1. Is your system consistently maintained? Whether it's a furnace or air conditioner, HVAC systems will work more efficiently after regular maintenance checks.
  2. Do you need a zoning system? If there are areas in your home that are rarely used, a zoning system will allow you to heat or cool only the most used areas of your house.
  3. Are you taking advantage of a programmable or smart thermostat? According to the U.S. Department of Energy, programmable thermostats may reduce your heating costs by up to 35 percent, and your cooling costs by up to 25 percent.
Zoning systems give you the opportunity to divide parts of your house and control the temperature differently in each area. Zoning tends to be ideal for when you have parts of your home that are rarely used or when you and your family are constantly in disagreement of how hot or cold it ought to be inside. Zoning systems are almost noiseless and efficient, allowing you more control over the comfort of your house. Find out more about the zoning equipment available from Gordon Air Conditioning.