man adjusting thermostat

What To Do When the Heat Goes Out

Call it Murphy’s Law, or maybe just a little unluckiness, but we sometimes see heat pump issues in Crestview during the winter time, when they’re required to keep you warm. While you know the team at Gordon Air Conditioning will always be there ASAP when you need us for a heat pump repair, there are some things you can do to ensure a repair is needed and save yourself some cash if it’s not. We’ve gathered this checklist of things to try before you give us a call.

  1. It may sound silly, but make sure everything is switched “on”. We’ve been to several calls only to realize the thermostat or the heat pump itself is set to off.
    • Is the thermostat turned to heat? If yes, increase the temperature by five degrees to test if it kicks on.
    • If everything looks accurate, check your heat pump switch (if it has one) and inspect the fuses and circuit breaker that shield the extra heating element (if it has one).
  2. If the heat pump still hasn’t turned on, go back to your thermostat.
    • Try changing the battery, if it has one.
  3. Is an obstruction causing your heat pump to not work?
    • Check your air filters inside your air handler to confirm they’re not clogging things up.
    • Are your room heating registers open and unbarred?

If you’ve worked through this checklist and you still need a heat pump repair, call Gordon Air Conditioning at 850-682-5509 or schedule an appointment up online and we’ll get your home back to the warm and cozy place you expect this time of year.